Shipping policy

United Kingdom

Royal Mail Tracked (3-5 working days) - Free

Europe

Royal Mail International Tracked (3-5 working days) - £9.50
Royal Mail International Tracked + signed (3-5 working days) - £20

Worldwide

Royal Mail International Tracked (5-7 working days) - £12
Royal Mail International Tracked + signed (3-5 working days) - £33

Shipping days

Monday - Friday.

HANDLING TIME

We are a small but dedicated team, committed to dispatching orders within 48 hours of receiving cleared payment. In most cases, online orders are shipped the next working day.

WHAT HAPPENS IF I DO NOT COLLECT MY PACKAGE?

If you don’t collect your package from the post office and the product is returned to us, we will have to charge you the return costs. 

Import Taxes

Any import taxes from your specific country are not covered by Audio-Trix.

DAMAGED UPON ARRIVAL

Did you purchase a product that was damaged?

You will only have a possibility for a full refund if you show us the package and provide us with the information about the problem.

Email us at info@audio-trix.com with pictures of the product/packaging.

Although we aim for a perfect delivery, we cannot guarantee this because we use a third-party delivery service.